Legal Rules For Indonesia Account Holders
Our Legal position starts with location and account eligibility: access depends on local law, and you should only continue where local law permits. We apply the policy shown on this site to account creation, phone verification, wallet activity and requests sent to our support team. A
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payment label does not change those requirements. DANA, OVO, GoPay and QRIS may appear as local payment context, while bank transfer and virtual account records can help us match a transaction to your account. If a request concerns a cashier record, keep the receipt, date and
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reference available so we can identify the matter without asking you to repeat the full history. Policy wording can change when operational or legal requirements change, so check this page before opening or using an account.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.